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Reports and Case Studies

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Industry Reports

2022 Future of Work Trend Report

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2022 Labour Market Research Report

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2021 Future of Work Trend Report

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Client Case Studies

01

The CEO of the bank was frustrated as he dismissed the large consulting firm from the boardroom after they presented an overly complex and high-priced set of recommendations supposedly geared toward driving their operating costs down while positioning the company for future growth. Similar to today’s challenges presented by the coronavirus, the bank was rebounding from the 2010 financial crisis and found itself in the lowest quartile efficiency ratio performance despite being in good markets.
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LeaderShip

In five years, the bank achieved top quartile performance and improved financial results, with a net income of $2 billion.
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Solving Critical
Associate Retention

Sysco achieved an industry leading driver retention rate of 80% which saves each operation approximately $500,000 and over $25 million company wide.
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02

Sysco had a big problem with attracting and retaining one of their most critical positions: drivers. Delivery drivers serve as ambassadors to Sysco restaurant customers. Customers need to know they’ll get what they want when they want it from a knowledgeable driver. Also, Sysco’s 5,000 drivers had a turnover rate of 35-40%, and it was becoming more difficult to fill driver positions due to increasing demand for drivers nationwide.

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03

A ‘one-size-fits-all’ approach to succession planning does not apply as every organization has its unique mission, vision, culture, values, leadership principles, and business context. FutureSolve uses the Discovery, Diagnosis, and Delivery framework in supporting this one particular client.
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Discover, Diagnose, Deliver

FutureSolve helped this company build its Scaling Playbook in 12 weeks, and kept the organization on track for scaling from 500 to 1000 employees.
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Futuresolve Helps Setup a Housekeeping Business for Scaling

With the simple yet impactful strategies laid out by FutureSolve, the housekeeping company grew its headcount by 400% in just 1.5 years. The business also increased its revenue by 95% within a year.
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04

A housekeeping company relying heavily on its workforce to get the business running had plans to scale. At the onset of its collaboration with FutureSolve, there were under 100 employees on the team. The business' objective was to grow revenue and ensure support was also provided to the staff.

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Publications

Strategic Execution

by Ken Carrig & Patrick M. Wright

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2021 Future of Work Trend Report

by Ken Carrig & Scott A. Snell

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